Privacy Policy

Privacy Overview

At Ghirardelli Chocolate Collection, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how information is collected, used, and safeguarded when you visit or make a purchase on our website.

Information We Collect

When you interact with our website, we may collect certain information to provide and improve our services, including:

  • Personal details such as name, email address, shipping address, and payment information

  • Order and transaction details related to your purchases

  • Communication records when you contact our customer support

  • Technical data such as browser type, device information, and website usage patterns

How We Use Your Information

The information we collect is used to:

  • Process and fulfill orders

  • Communicate with you about your purchases and inquiries

  • Provide customer support and respond to requests

  • Improve website performance and shopping experience

  • Send updates, promotions, or service-related messages when appropriate

Payment Information

All payment transactions are processed securely through trusted third-party payment providers. We do not store or have direct access to your full payment details.

Cookies & Website Technologies

Our website uses cookies and similar technologies to enhance functionality and improve user experience. These tools help us understand how visitors use our site, allowing us to optimize content and performance.

You may adjust your browser settings to manage or disable cookies, though some features of the website may not function properly as a result.

Information Sharing

We do not sell or rent your personal information.

Your information may be shared with service providers only when necessary to complete orders, process payments, deliver shipments, or support website operations.

Data Security

We take reasonable measures to protect your personal information from unauthorized access, misuse, or disclosure. While no online system can be guaranteed to be completely secure, we strive to maintain strong safeguards to protect your data.

Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of external sites, and we encourage you to review their privacy policies separately.

Your Choices

You may choose to limit or update certain personal information by contacting our support team. You can also opt out of promotional communications at any time by following the unsubscribe instructions included in our emails.

Contact Us

If you have questions or concerns regarding this Privacy Policy or how your information is handled, please contact us.

Email: support@ghirardellimall.com