Shipping Policy

Shipping Overview

At Ghirardelli Chocolate Collection, we aim to make your shopping experience as smooth and enjoyable as possible. From order processing to delivery, every step is designed to be clear, reliable, and worry-free.

All orders placed on our website ship with free worldwide shipping, so you can enjoy your favorite chocolate treats without additional delivery costs.

Order Processing

Orders are typically processed within 1–3 business days after payment confirmation.

Once your order has been prepared for shipment, you will receive a confirmation email with tracking details so you can follow your package every step of the way.

Delivery Time

After processing, delivery generally takes 6–12 business days, depending on your location and local delivery conditions.

While delivery times may vary slightly, we work closely with our logistics partners to ensure orders arrive as efficiently as possible.

Free Worldwide Shipping

We are proud to offer free shipping on all orders, with no minimum purchase required.

There are no hidden fees, no extra charges at checkout, and no need to calculate shipping costs — the price you see is the price you pay.

Order Tracking

Once your order has shipped, a tracking number will be sent to the email address provided at checkout.

Tracking information may take a short time to update, but it will allow you to monitor the progress of your delivery until it arrives.

Shipping Accuracy

Please ensure that your shipping address is entered correctly at checkout.
We are not responsible for delays or delivery issues caused by incomplete or incorrect address information.

If you notice an error after placing your order, contact our support team as soon as possible so we can assist before the order ships.

Delays & Exceptions

Although we strive to meet estimated delivery times, occasional delays may occur due to factors beyond our control, such as carrier disruptions or local customs procedures.

We appreciate your patience and understanding should any unexpected delays arise.

Need Assistance?

If you have questions about shipping or need help with an order, our customer support team is happy to assist.

Email: support@ghirardellimall.com